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we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, and the measures we take to keep your information secure.

By using our website or placing an order, you agree to the practices described in this Privacy Policy

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1. Information We Collect

To provide you with a safe and efficient shopping experience, we may collect different types of personal information, including:

• Full name;

• Billing address;

• Shipping address;

• Email address;

• Telephone number;

• Payment information, securely processed by third-party payment providers;

• Order and purchase history;

• IP address;

• Device, browser, and operating system information;

• Cookies and information related to your use of our website;

• Information provided when communicating with our customer service team.

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We collect only the information reasonably necessary to provide our services, process orders, improve your experience, and comply with our legal obligations.

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2. How We Use Your Information

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The information we collect may be used for the following purposes:

• Process, confirm, and deliver your orders;

• Process payments securely;

• Provide customer support and assistance;

• Send order confirmations;

• Send updates regarding your order status and delivery;

• Improve the functionality and performance of our website;

• Improve our products and shopping experience;

• Detect and prevent fraudulent activities;

• Protect the security of our website and customers;

• Comply with legal and regulatory requirements;

• Send promotional and marketing communications when you have provided your consent.

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3. Payment Processing

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To ensure the security of your transactions, payments made through our website are processed by trusted third-party payment providers.

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At Home does not store your complete credit or debit card information. Payment information is processed in accordance with the applicable security standards and practices of the relevant payment providers.

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4. Sharing Your Information

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At Home respects your privacy and does not sell or trade your personal information.

We may share certain information when necessary to provide our services or comply with legal obligations, including with:

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• Payment service providers;

• Shipping and delivery companies;

• Website hosting and infrastructure providers;

• Technology, security, and support service providers;

• Professional service providers;

• Government authorities or regulatory bodies when required by law.

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Whenever we share information with third parties, we take reasonable steps to ensure that it is handled appropriately and only used for the purposes described in this Privacy Policy.

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5. Data Retention

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At Home retains your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Your information may be retained for the time necessary to:

• Process and fulfill your orders;

• Comply with legal, tax, and regulatory obligations;

• Resolve disputes;

• Prevent fraud and security issues;

• Enforce our terms, agreements, and policies.

When your information is no longer required, it will be securely deleted or, where appropriate, anonymized.

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6. Cookies and Similar Technologies

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Our website uses cookies and similar technologies to improve your browsing and shopping experience.

These technologies may be used to:

• Ensure that our website functions properly;

• Remember your preferences;

• Improve website performance and functionality;

• Understand how visitors use our website;

• Analyze browsing behavior;

• Personalize your shopping experience;

• Identify potential security issues.

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You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of our website.

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7. Information Security

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At Home implements appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access;

• Loss or destruction;

• Misuse;

• Unauthorized disclosure;

• Unauthorized alteration.

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Although we take reasonable steps to protect your information, no method of storing or transmitting information over the internet can be considered completely secure.

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Therefore, while we do our best to protect your personal information, we cannot guarantee the absolute security of information transmitted over the internet.

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8. Children's Privacy

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Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information belonging to a child has been provided without appropriate authorization, we may take reasonable steps to delete such information from our systems.

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9. Third-Party Links

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Our website may occasionally contain links to third-party websites or services.

These websites have their own privacy policies and data protection practices. At Home is not responsible for the content, security, or privacy practices of third-party websites.

We recommend reviewing the privacy policies of these websites before providing them with any personal information.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.

When significant changes are made, the updated version will be published on this page along with the applicable effective or update date.

We recommend reviewing this page periodically to stay informed about how we protect your information.

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11. Contact Us

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If you have any questions about this Privacy Policy, how we handle your personal information, or our data protection practices, please contact us.

At Home
Email: Support@athome-shop.com

We are committed to handling your information responsibly, transparently, and securely, while working to provide our customers with a safe and trustworthy shopping experience.

Last Updated: 13/08/2026